Portland, Oregon

Sam
Poloway

Project Manager · Fintech & SaaS

8+ years leading cross-functional teams at the intersection of strategy, execution, and technology. I build scalable systems — from CRM platforms to payment infrastructure — that drive measurable results.

Get in Touch View Experience
0
Years experience
0
% Chargeback reduction
0
% Transaction success lift
0
Payment gateways integrated
Project Management Fintech SaaS CRM Payment Operations SQL API Testing SDLC
Project Management·Fintech·SaaS·CRM Development·Payment Operations·PCI DSS·3DS Authentication·SQL·API Testing·Fraud Prevention·Stripe · Adyen · NMI·SDLC· Project Management·Fintech·SaaS·CRM Development·Payment Operations·PCI DSS·3DS Authentication·SQL·API Testing·Fraud Prevention·Stripe · Adyen · NMI·SDLC·
01

Experience

Project Manager
Workiflow
Aug 2025 – Present
Portland, OR · Remote
  • Leading project operations for a workflow automation platform in a remote-first environment.
Project Management Consultant
Triumph Advertising Inc.
Jun 2022 – Oct 2024
Toronto, ON · Remote
  • Led the full project lifecycle for SwissCRM — a proprietary CRM platform built from the ground up — from planning through QA and launch.
  • Reduced chargeback rates by 50% through strategic fraud tool implementation and enhanced transaction monitoring.
  • Increased transaction success rates by up to 80% by optimizing gateway configurations and 3DS flows across the US and Europe.
  • Integrated Stripe, Adyen, NMI, and Authorize.net — customizing implementations for each client's regional compliance needs.
  • Ran SQL queries and performed data validation to support BI dashboards, fraud detection, and LTV analytics.
  • Used Postman to test APIs and troubleshoot integration issues across CRM and payment systems.
  • Maintained PCI DSS compliance by embedding security best practices into technical infrastructure and business operations.
SDLCStripe · Adyen · NMI3DSPCI DSSSQLPostman
Senior Project Manager
Full Service Funnels
Jun 2018 – Jun 2022
Portland, OR
  • Led multi-channel marketing initiatives and digital campaign execution across B2B and B2C client portfolios.
  • Managed full-cycle delivery for subscription billing, recurring payment systems, and alternative payment integrations.
  • Oversaw merchant onboarding, chargeback management, and fraud prevention strategies.
  • Used Wrike, Jira, and Trello to streamline workflows across development, creative, and marketing teams.
  • Delivered performance reporting that translated campaign metrics into actionable business insights.
Jira · WrikeSubscription BillingFraud PreventionB2B · B2C
Digital Producer
Freelance
Mar 2017 – Mar 2018
Portland, OR
  • Created and curated content for sport-specialized brands across Facebook, Twitter, and Instagram.
  • Managed freelancers and coordinated original content pipelines for multiple concurrent clients.
  • Researched, wrote, and SEO-optimized blog posts and paid advertisements.
Media Intern
Tournament Golf Foundation
Apr 2016 – Mar 2017
Portland, OR
  • Grew Instagram followers 230% and Twitter followers 43% through targeted social campaigns.
  • Placed 3rd out of 36 tournaments in the Social Media Campaign Category at the LPGA Gold Driver Awards.
  • Produced fulfillment reports for sponsors and optimized paid advertisements across all social channels.
02

Projects

01
SwissCRM
Proprietary CRM platform built from the ground up for high-volume eCommerce businesses. Led end-to-end delivery across engineering, design, compliance, and executive teams.
↓ 50% Chargebacks ↑ 80% Transaction Success Multi-client Deployment
CRMPayment Gateways3DSPCI DSSSQLSDLC
02
Payment Gateway Integrations
End-to-end integration and optimization of Stripe, Adyen, NMI, and Authorize.net across US and European markets. Implemented 3DS authentication protocols and custom gateway fallback logic.
4 Gateways Integrated US & EU Markets 3DS Compliant
StripeAdyenNMIAuthorize.netPostman
03
Portland Classic — Social Campaign
Managed the digital presence and social media strategy for the LPGA Tour's longest-running non-major. Built audience and drove engagement across all platforms for Oregon's premier women's golf event.
↑ 230% Instagram ↑ 43% Twitter 3rd / 36 LPGA Awards
Social MediaPaid AdsAnalyticsContent
03

Skills

Project & Product
  • Project lifecycle management (SDLC)
  • Cross-functional team leadership
  • Agile / Scrum methodologies
  • Jira, Wrike, Trello
  • Stakeholder communication
  • Risk management
Fintech & Payments
  • Stripe, Adyen, NMI, Authorize.net
  • 3DS authentication (US & Europe)
  • Gateway optimization & fallback logic
  • Chargeback management
  • PCI DSS compliance
  • Merchant onboarding
Technical
  • SQL querying & data validation
  • API testing with Postman
  • CRM platform development oversight
  • Business intelligence dashboards
  • Advanced Excel modeling
  • Fraud detection analytics
Marketing & Strategy
  • Multi-channel digital marketing
  • B2B & B2C campaign execution
  • Subscription billing models
  • Performance reporting
  • Social media strategy
  • Content production
04

Interests

Sports
⚾ San Diego Padres
Padres vs. Rockies
Sun Apr 12 · Petco Park
7–2 W
Padres vs. Mariners
Tue Apr 14 · 6:40 PM PDT
Upcoming
Padres vs. Mariners
Wed Apr 15 · 6:40 PM PDT
Upcoming
Padres vs. Mariners
Thu Apr 16 · 5:40 PM PDT
Upcoming
⚽ Liverpool FC
Liverpool vs. Fulham
Sat Apr 11 · Anfield
2–0 W
Everton vs. Liverpool
Sun Apr 19 · 6:00 AM PDT
Upcoming
Liverpool vs. Crystal Palace
Sat Apr 25 · 7:00 AM PDT
Upcoming
Man United vs. Liverpool
Sun May 3 · 7:30 AM PDT
Upcoming
Travel
9
Cities explored
Budapest
Prague
New York
Delhi
London
Vienna
Munich
Croatia
Athens
05

Education

University of Oregon
B.S. Communication, Journalism & Related Programs
Class of 2014

Ethos Magazine · Flux Stories · Study Abroad, Vienna (Foreign Correspondence)

Carlsbad High School
2006 – 2010

Varsity Soccer, Captain

Columbia Scholastic Press Association · 2015
Gold Crown Award
Flux Magazine — one of eight recipients in the collegiate magazine category from 1,203 eligible publications.
LPGA Gold Driver Awards · 2017
3rd Place — Social Media Campaign
Ranked 3rd out of 36 tournaments in the social media category for the Portland Classic.
Published Work
Ethos Magazine · The Vienna Review
Published articles on Oregon cannabis policy and the EU healthcare austerity crisis.
06

Let's Connect

Open to new opportunities in project management, fintech, and SaaS. Based in Portland — available remotely worldwide.

✉ sam@sampoloway.com in linkedin.com/in/samuelpoloway ↗ sampoloway.com
Message sent! Sam will be in touch soon.
SP
Sam's Assistant
Powered by Claude AI
Hi! I'm Sam's AI assistant. Ask me anything about his background, skills, or experience. 👋